Updated Shock-proofing your Use of Social Media Presentation

I’ve updated my Shock-proofing your Use of Social Media presentation for the Fall 2014 New Student Orientation program at the Rochester Institute of Technology. I’ve changed the passphrase example, added a new cartoon, and generally worked to make the presentation … Continue reading

Upcoming Owners Manual series on AMC

Ever have trouble trying to figure out how to use something correctly? Ever make a BIG mistake? Ever wonder about the importance of usability in product design? Most of us can hop into a car and drive it successfully, although … Continue reading