Selected Publications


Guest Editor, Cybersecurity issue, Intercom 2021

“A Great Adventure: Working as a Security Awareness Professional in Higher Education,” Intercom 2021

“Kelsey & Ben’s Excellent Adventure: A Mentoring Story,” with Kelsey Loftin, Proceedings, STC Summit 2021

Wind, Trees, and Security Awareness, EDUCAUSE Review, Security Matters Blog 2019

Let’s Talk about Docs,” Interview by Chris Stokel-Walker, Increment 2018

The Introvert in the Workplace: Becoming a Leader and Influencer,” Intercom 2018

“Follow the Yellow Brick Road: A Leadership Journey to the Emerald City,”  AMWA Journal 2018

Guest Editor, Personality, Temperament, and Technical Communication, Intercom 2017

Lessons Learned on an Introvert’s Journey to Leadership, EDUCAUSE Review, The Professional Commons Blog 2016

Building a Culture of Digital Self-Defense, EDUCAUSE Review Security Matters Blog 2016

The Successful Security Awareness Professional: Foundational Skills and Continuing Education Strategies,
ECAR Research Report 2016

Shockproofing Your Use of Social Media: Staying Safe Online, eBook 2014

Guest Editor, Risk Management Issue, Intercom 2013

Engage! Creating a Successful Security Awareness Program to Reduce Risk, Intercom 2013

Why Join a Chapter?, Intercom 2012

Digital Self Defense for Technical Communicators, Intercom 2010

Understanding Identity Theft, Phishing and Online Fraud: Prevention Education and
Training Programs, in The World of Cybercrime: Issues, Cases and Responses,
edited by Samuel C. McQuade, III, Rowman & Littlefield 2012

Phishing, in Encyclopedia of Cybercrime, edited by Samuel C. McQuade, III, Westport, Conn. and London 2009

Preventing Cybercrime, in Encyclopedia of Cybercrime, edited by Samuel C. McQuade, III,
Westport, Conn. and London 2009

Cover image Intercom Cybersecurity issue

Intercom cover--personality, temperament, and technical communication

STC Intercom Risk Management Issue cover

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