Category Archives: Communications Processes

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Brief Thoughts on XKCD: The Pace of Modern Life

Category:Communications Processes,Infosec Communicator,Leadchange,techcomm Tags : 

This XKCD comic is an entertaining look into the perception of the changes in communication brought on by the increased pace of society–more than 100 years ago! It reminds me of reading The Victorian Internet: The Remarkable Story of the Telegraph and the Nineteenth Century’s On-line Pioneers, an interesting look at the change brought by the completion of the Trans-Atlantic cable. It also reminds me of Woody Allen’s Midnight in Paris, wherein the characters are bemoaning the loss of the Golden Age, no matter in what century they live.

Do you miss the “Good Old Days” when the pace of life was slower? (Of course, the length of life was shorter.)

Yes, I’m aware of the irony in the post title. Had I fewer distractions…

 

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Bridge Building: Establishing Communications Processes

Category:Communications Processes,Infosec Communicator,Leadchange,Lessons Learned,techcomm,Uncategorized Tags : 

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This past fall we had the privilege of visiting Pont du Gard, a Roman bridge and aqueduct in Languedoc in the south of France. Although built primarily without mortar (except for the top course of blocks), Pont du Gard has endured for more than 2000 years, despite frequent spring floods.

The Pont du Gard aqueduct/bridge was built to provide clean water for the town of Nimes. Its builders understood the importance of building a structure that took into account the factors that would affect the bridge. They understood at least some of the pressures that would bear on that structure. They built the bridge accordingly. Its builders designed it to endure.

Geographical map of the aqueduct of the Pont d...

Geographical map of the aqueduct of the Pont du Gard. Map created using data from OpenStreetMap. (Photo credit: Wikipedia)

So, this blog is about communications. What does the Pont du Gard have to do with communications?

Much of my role as a technical communicator has been to build processes that enable the flow of good communication. I’ve had to factor in the context (pressures that will bear on the structure) in which I was building those processes. Those communications processes are the bridges (aqueducts) that I build. In distributed organizations, well built communications bridges are critical to the health of the organizations.

Over the next few weeks, I’m going to talk about bridge building.  First, I’ll discuss my initial attempts at architecting communications processes for a Fortune 500 organization that had outsourced key support processes in the midst of a major software/hardware infrastructure transformation. Next, I’ll discuss communications processes I’ve built in my role as an information security practitioner in higher education. Finally, I’ll talk about my current work to build a sustainable communications bridge that enables clear communications between a central organization and its distributed communities, ensures the concerns of those distributed communities are heard, and facilitates best practice sharing among those communities.

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