Author Archives: Ben

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Upcoming Owners Manual series on AMC

Category:Infosec Communicator,techcomm,Uncategorized Tags : 

Owners Manual

Ever have trouble trying to figure out how to use something correctly? Ever make a BIG mistake? Ever wonder about the importance of usability in product design?

Most of us can hop into a car and drive it successfully, although we may not always understand all of the bells and whistles. (I just learned that the gas pump icon on the dashboard has an arrow that points to the side of the car where you fill up the tank.)

gas tank is on the left

As technical communicators, we’ve always been fans of (and often produce) owners manuals, at least the good ones! The upcoming Owners Manual series from AMC pits someone who always reads the manual against someone who learns by doing, rather than reading instructions. As a Society for Technical Communication member, I’m really looking forward to the series and hoping, of course, that the guy who doesn’t read the manual manages to really screw things up. I’m also hoping that the series pays attention to the role of usability in product design. That’s a huge factor.

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Brief Thoughts on XKCD: The Pace of Modern Life

Category:Communications Processes,Infosec Communicator,Leadchange,techcomm Tags : 

This XKCD comic is an entertaining look into the perception of the changes in communication brought on by the increased pace of society–more than 100 years ago! It reminds me of reading The Victorian Internet: The Remarkable Story of the Telegraph and the Nineteenth Century’s On-line Pioneers, an interesting look at the change brought by the completion of the Trans-Atlantic cable. It also reminds me of Woody Allen’s Midnight in Paris, wherein the characters are bemoaning the loss of the Golden Age, no matter in what century they live.

Do you miss the “Good Old Days” when the pace of life was slower? (Of course, the length of life was shorter.)

Yes, I’m aware of the irony in the post title. Had I fewer distractions…

 

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Vendor infographic: Building a Secure Wifi Network for Your Business

Category:Infosec Communicator,Uncategorized
Some good information here.

Building A Secure Wifi Network For Your Business Infographic

Infographic authored by goWiFi, a provider of managed WiFi solutions. To view the original
post, check out the original Wi-Fi infographic.

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Visualizing Your Professional Network

Category:Infosec Communicator,Social Networking,STC,STC Rochester Tags : 

Did you know that LinkedIn Labs provides a graphical representation of your professional network? It’s similar to a hyperbolic browser I saw demonstrated several years ago in a research facility in Silicon Valley. The map allows you to hover over each point and provides a popup of your connection. After spending last week at the STC Summit conference and adding many contacts to LinkedIn, I thought it would be fun to take a look.

Here’s a picture of my network, highlighting one of my favorite connections. You’ll note that the connections are clustered in several different groups, representing my involvement in two professional organizations, higher education, and the corporate world.

Graphical representation of Ben Woelk's LinkedIn Network.

LinkedIn provides a short video overview of the connections map.

Do you find this type of graphical representation useful? Why or why not?

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Ben Woelk Receives STC Distinguished Chapter Service Award | STC Rochester Chapter

Category:Infosec Communicator,STC Rochester,techcomm Tags : 

Ben Woelk Receives STC Distinguished Chapter Service Award | STC Rochester Chapter.

Ben Woelk receiving the DCSAI was truly humbled and honored to receive the Society for Technical Communication‘s Distinguished Chapter Service Award (DCSA) for my work over the last few years with the Rochester Chapter.

The citation on the award reads:

For your unwavering dedication, willingness to initiate innovative activities, and wholehearted support of the success of the Rochester Chapter.

Volunteering with STC Rochester has provided an opportunity to gain leadership skills and discover my talents. I encourage you to serve in your community.

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