Tag Archives: Technical Writing

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I’m a keynote speaker at the TCUK 2018 Conference!

Category:Internet Safety,Introverted Leadership,Leadership,techcomm Tags : 

TCUK BannerI’m thrilled and honored to be one of the keynote speakers at TCUK 2018 in September. Technical Communication UK is the annual conference of the  ISTC (Institute of Scientific and Technical Communicators). The conference venue is the De Vere Hotel at the Staverton Estate in Daventry, Northamptonshire, England. I’ve been interested in attending the conference for several years–being asked to keynote was an unexpected blessing.

Theme and Programme

The 2018 conference theme is “The Pursuits of the Polymath” (programme). Polymath isn’t a word we use often in the United States. A polymath is a person of wide-ranging knowledge or learning. Quoting from the TCUK website:

The theme concentrates on the many different skills that technical communicators bring to the profession, so as to support the needs of a diverse and growing clientele.

My role as a technical communicator includes skills in leadership, technical communication, and cybersecurity.

I’ll be speaking three times at the conference, providing the opening keynote about my  Journey to Leadership as an Introvert, facilitating a workshop on Temperament-based Strategies for the Workplace, and wrapping up with a discussion of Digital Self Defence: Staying Safe Online. Yes, I’ll be busy, but I’m excited to share my passions with my European colleagues.

European Perspectives

I’m looking forward to hearing a non-North American perspective on the work we do as technical communicators. Although there are shared challenges, there are also differences! Many of our European colleagues are doing exciting cutting-edge work around Information 4.0, AI, and molecular content, aspects of which are becoming more and more a part of our everyday lives. I’m also expecting some interesting discussions with the ISTC folk about the challenges they and STC face as non profit organizations.

I’m eagerly anticipating meeting a number of friends face-to-face, whom I’ve followed and chatted with over the course of my career. We’ve often rued the fact that we haven’t had that opportunity. Now we will!

Do you have plans the last week of September? If not, join us at TCUK! I look forward to sharing my TCUK experiences in the Hope for the Introvert podcast series.


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Keeping the Magic of Summit Alive

Category:Introverted Leadership,introverts,Leadership,STC,Summit Tags : 

magic-1081149_960_720

Keeping the Magic of Summit Alive

STC Summit Anaheim was my ninth Summit! For the last several years, I’ve almost always returned from Summit energized, excited to have made new connections, sad about saying goodbye to friends that I see only once a year, and full of new ideas that I want to try.

Invariably, the magic fades

The tedium/rhythm of everyday life returns, and the excitement is over. Summer is traditionally a slow period for many chapters as well, so there’s not always an opportunity to put Leadership Day recommendations in place while they’re fresh.

This year, I decided that I did not want to lose the magic so quickly.

Here’s what I’m doing to keep the magic alive

I presented An Introvert’s Journey to Leadership at this year’s conference. The presentation was about my journey to leadership and included strategies and resources for introverted leaders. Like many of the sessions, it was standing room only. I had numerous conversations with attendees, realized the impact of the presentation, and decided I wanted to continue the discussion.

  1. I’m in the process of connecting on LinkedIn and other social media with my session attendees (Names gleaned from SCHED, the social networking tool STC provided for Summit attendees.) I’m also inviting them to #2 below.
  2. I have created a Slack channel to discuss introverted leadership, personality types, and the books I recommended as resources. (The channel is open to anyone interested. Contact me and I’ll invite you.)
  3. Using that Slack channel, I’m forming a study group for the Certified Professional Technical Communicator (CPTC) exam, STC’s revamped certification program. (Initially, I was unsure what to think of certification. However, we’re living in an age when industry-specific certifications are becoming ubiquitous.) I received my Certified Information Systems Security Professionals (CISSP) designation last year, so why not add a CPTC? I’ve also been talking to security professionals about techcomm basics, so it makes sense for me to have the certification I’m recommending.
  4. I’m doing selected follow-up conversations with connections, aka peeps, made at Summit. Individual followup provides an opportunity to strengthen these new connections and to determine how I, as a seasoned leader, can best support them. (I have a passion for mentoring and coaching new leaders.)
  5. The Rochester Chapter is holding an end of year celebration of our Community Achievement Award recognition as Community of the Year, Platinum Community, and Pacesetter Community. We’re going to share our best takeaways from Summit.

 

It’s less than one week after Summit. I’m writing this now because I need to get my thoughts together before they fade.

What are you doing to keep the magic alive?

Here’s another blog post from STC Director, Alisa Bonsignore!

https://clarifyingcomplexideas.com/2016/05/after-stc-summit/

 


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Technical Communications Skills Map

Category:Infosec Communicator,Leadership,STC,techcomm Tags : 

techcomm skills map

Technical Communications Skills Map | Red Gate Software Development.

Have you wondered about the job possibilities available to you as a technical communicator? This skills map by Brian Harris provides a great view of where core techcomm skills can take you. (Please note that the original post is no longer available. I’ve linked to a higher-resolution image Kai Weber saved.)

Are there any areas you would add? For me, information security fits into both domain expertise and risk management.

The Society for Technical Communication provides a great place to learn about techcomm and develop the networking connections to take you along your career path. If you’re interested in techcomm, check us out.

 

Skill map, wicked ambiguity & influence at #STC14

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Upcoming Owners Manual series on AMC

Category:Infosec Communicator,techcomm,Uncategorized Tags : 

Owners Manual

Ever have trouble trying to figure out how to use something correctly? Ever make a BIG mistake? Ever wonder about the importance of usability in product design?

Most of us can hop into a car and drive it successfully, although we may not always understand all of the bells and whistles. (I just learned that the gas pump icon on the dashboard has an arrow that points to the side of the car where you fill up the tank.)

gas tank is on the left

As technical communicators, we’ve always been fans of (and often produce) owners manuals, at least the good ones! The upcoming Owners Manual series from AMC pits someone who always reads the manual against someone who learns by doing, rather than reading instructions. As a Society for Technical Communication member, I’m really looking forward to the series and hoping, of course, that the guy who doesn’t read the manual manages to really screw things up. I’m also hoping that the series pays attention to the role of usability in product design. That’s a huge factor.

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