Author Archives: Ben

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I’m a keynote speaker at the TCUK 2018 Conference!

Category:Internet Safety,Introverted Leadership,Leadership,techcomm Tags : 

TCUK BannerI’m thrilled and honored to be one of the keynote speakers at TCUK 2018 in September. Technical Communication UK is the annual conference of the  ISTC (Institute of Scientific and Technical Communicators). The conference venue is the De Vere Hotel at the Staverton Estate in Daventry, Northamptonshire, England. I’ve been interested in attending the conference for several years–being asked to keynote was an unexpected blessing.

Theme and Programme

The 2018 conference theme is “The Pursuits of the Polymath” (programme). Polymath isn’t a word we use often in the United States. A polymath is a person of wide-ranging knowledge or learning. Quoting from the TCUK website:

The theme concentrates on the many different skills that technical communicators bring to the profession, so as to support the needs of a diverse and growing clientele.

My role as a technical communicator includes skills in leadership, technical communication, and cybersecurity.

I’ll be speaking three times at the conference, providing the opening keynote about my  Journey to Leadership as an Introvert, facilitating a workshop on Temperament-based Strategies for the Workplace, and wrapping up with a discussion of Digital Self Defence: Staying Safe Online. Yes, I’ll be busy, but I’m excited to share my passions with my European colleagues.

European Perspectives

I’m looking forward to hearing a non-North American perspective on the work we do as technical communicators. Although there are shared challenges, there are also differences! Many of our European colleagues are doing exciting cutting-edge work around Information 4.0, AI, and molecular content, aspects of which are becoming more and more a part of our everyday lives. I’m also expecting some interesting discussions with the ISTC folk about the challenges they and STC face as non profit organizations.

I’m eagerly anticipating meeting a number of friends face-to-face, whom I’ve followed and chatted with over the course of my career. We’ve often rued the fact that we haven’t had that opportunity. Now we will!

Do you have plans the last week of September? If not, join us at TCUK! I look forward to sharing my TCUK experiences in the Hope for the Introvert podcast series.


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Saying, “Yes, and…?” to Leadership Opportunities

Category:Leadchange,Leadership,STC,STC Rochester Tags : 

What If?

“Yes, and…?” is the hallmark of improv comedy. It’s also key to our growth as leaders. What if we said, “Yes, and…?” when approached about taking a leadership role in an organization?

For many of us, our first reaction to leadership requests are, “No, because…,” or perhaps, “There’s no way I can do that!” We live in an increasingly fast-paced culture with many opportunities on which to spend our time. Many of us can be quite guarded when considering external commitments. Sometimes being guarded is warranted because of our current level of obligations; sometimes we just have an automatic “No” response. We know what saying “no” provides us: security, peacefulness, free time, and a comfort zone.

Let’s look at what saying, “Yes, and…?” has done for me and what it may do for you.

My “Yes, and…?” Journey

My “Yes, and…?” journey started about 10 years ago when I agreed to be Program Manager for the Rochester Chapter of the Society for Technical Communication. My role was to obtain speakers for educational events and to help set up venues. It was a reasonably small role, and I believed I could do a good job at it.

The following spring the chapter looked for volunteers to fill their election slate. When they asked me what role I was willing to take, I said anything besides Vice President. (The Vice President role includes co-chairing our regional conference and speaking in front of a large group of people. I was not interested. As an introvert, I absolutely did not feel comfortable in that role.)

When the chapter announced the election slate, I was on the ballot–as a VP candidate! Although I didn’t believe I was suited for nor competent to take that role, I didn’t want the embarrassment of withdrawing from the role or admitting I believed it was beyond me. Providentially, the chapter nominations committee saw leadership skills in me that I did not yet see within myself. I did OK in that role. I was partnered with someone who had filled the role the previous year and I was able to act as an “understudy” and not feel as though the weight of the role was too much.

The following year, the dues structure changed in the organization and most all of the current leadership left the organization. (There were other factors–retirements, moves, etc., that also impacted. their decisions.) There was no one more senior than me. I would be the next president. I became the next chapter president. It was a good year, although we had struggles without former leaders to mentor us. I attended my first Leadership Program at the STC Summit Conference in Dallas, met and engaged with other chapter leaders, and began establishing a peer network that has been invaluable to this day.

The Next Step

After my successful year as STC Rochester president, I decided I wanted to help other chapter leaders who might face the same challenge of having no leadership mentors. I joined the Community Affairs Committee and built an outreach program and team to mentor and assist other chapter and SIG (Special Interest Group) leaders. That team made a positive impact. My “Yes, and…?” was agreeing to serve and bringing my vision for a leadership outreach team to fruition.

Today

Fast forward to today. Next week I’ll be installed as the Vice President of the Society for Technical Communication. The following year I will become President. Unlike local chapter elections where 90% of the time candidates run unopposed, this time I had an opponent (who was also a friend). I campaigned actively for the role. I ran for office because that peer network I had become part of through the Summit Leadership Program and the leaders I had helped support, told me they needed me to run because they believed in me. They believed that I would help lead positive and potentially deep changes to the organization that would address our changing demographics and ensure we’d be a viable and influential organization in the future.

“Yes, and…?” and Me

My leadership journey has stretched me in ways I couldn’t have imagined. I’m now comfortable speaking to large groups of people. I’m able to articulate a vision of where I believe the organization needs to go. I’ve learned to build consensus and enroll others in meaningful initiatives.

I love being able to make a difference! Although I was initially tentative and doubted my ability to be a leader, I was willing. I’ve been stretched. It’s not always been comfortable.

I wouldn’t trade the journey for anything.

“Yes, and…?” and You

Please say, “Yes, and…?” when someone (perhaps me) offers you an opportunity to serve!

Will it take you out of your comfort zone? I certainly hope so. We grow through being stretched. We grow through service to others and I believe there’s no higher calling.

Serve where you’re passionate. Make a difference!

 


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microphone

Ben Woelk–Spring 2018 Speaking and Conference Schedule

Category:EDUCAUSE,Information Security,Introverted Leadership,Leadership,Presentations,STC,Summit

Updated 18 February 2018

It’s going to be a busy few months for speaking engagements for the first half of the year! I hope to see many of you.

Speaking Engagements through June 2018

Topic Date Venue Registration Link Notes
Slack for Technical Writers and Editors 23 Jan STC San Diego and STC Rochester Virtual Workshop NA With Sara Feldman; Recording available.
Slack for Communities 16 Feb STC CAC Leadership Virtual Workshop NA With Sara Feldman
Lessons Learned on an Introvert’s Journey to Leadership 22 Feb STC Atlanta Webinar Sign up on Meetup to receive registration instructions
Lessons Learned on an Introvert’s Journey to Leadership 27 Feb Webinar for Quebec City Private
Digital Self Defense 28 Feb meRIT webinar Register Open Registration
Digital Self Defense 20 March American Society for Quality, Rochester Section 0204 Register
Spectrum 2018 25-27 March Rochester Institute of Technology Register on Eventbrite Co-chair, no formal presentation, 40+ presentations and workshops over 3 days
Digital Self Defense 3 April Rochester, NY Private
It Doesn’t Take Magic: Tricks of the Trade to Create an Effective Security Awareness Program 10 Apr Preconference seminar, Baltimore, MD Register at EDUCAUSE With Tara Schaufler, Princeton University. EDUCAUSE Security Professionals Conference, Separate registration required
Different Boats for Different Folks: Tales of Security Awareness Follies and Successes 11 Apr Panel Discussion, Baltimore, MD Register at EDUCAUSE With Sandy Silk, Harvard University; Christine Bonds, Elon University; Emily Harris, Vassar College, EDUCAUSE Security Professionals Conference
Slack Workshop TBD STC PMC Virtual Workshop TBD With Sara Feldman
Summit Leadership Program 20 May STC Summit Register
Temperament-Based Strategies for Excelling in the Workplace 20 May STC Summit Preconference Workshop Register Additional registration required
The Introvert in the Workplace: Becoming an Influencer and Leader 21 May STC Summit Presentation Register
Yes and…: Improv’ing Your Corporate Communication Skills 21 May STC Summit Workshop Register With Jack Molisani; Additional fee ($20) required; limited to 20 participants per session.
Yes and…: Improv’ing Your Corporate Communication Skills 22 May STC Summit Workshop Register With Jack Molisani; Additional fee ($20) required; limited to 20 participants per session.

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Join me in Orlando in May 2018 for Temperament-based Strategies for Excelling in the Workplace!

Category:introversion,personality,STC,Summit Tags : 

Summit Save the DateTemperament-based Strategies for Excelling in the Workplace
Sunday, May 20, 2018, 1:00-4:30 PM | Ben Woelk

Temperament types have big impacts on work relationships. Today’s workplace presents challenges for both introverted and extraverted team members.

  • Many workplaces are adopting open space layouts that foster teamwork but provide little opportunities for introverts to contribute as individuals.
  • Extraverts may struggle with working with Introverts.

Because of Western society’s emphasis on extraversion, many introverts feel unsuited or ill-equipped to thrive in today’s workplace and are not sure how to take that next step to increase influence and improve visibility.

All personality types may have issues working with coworkers or management. Is your manager a Guardian, an Idealist, a Rational, or an Artisan? How does that change how you approach them?

Suitable for all attendees, you’ll benefit from understanding your temperament and how you interact best with others. Attendees will benefit most from the workshop if they know their Myers-Briggs/temperament profile in advance. I recommend taking the tests at humanmetrics.com and keirsey.com before attending.

Register at https://summit.stc.org/preconference/


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An Introduction to Type

Category:Introverted Leadership

Co-authored with Andrea J. Wenger, the original article appeared in the February 2017 Intercom magazine of the Society for Technical Communication and is reprinted with permission.

When I first started to study personality and temperament types, I didn’t realize the differences between the Myers-Briggs Type Indicator and the Keirsey Temperament Sorter. Even when these systems use the same terminology, the meanings may differ slightly.

For instance, while the Keirsey Temperament Sorter (KTS) and the Myers-Briggs Type Indicator (MBTI) measure personality according to the same scales, their approach to personality type is very different. While the MBTI focuses on the internal workings of the mind (“cognitive processes”), the KTS is more interested in observable behavior. The KTS groups the 16 personality types into 4 temperaments, and highlights the similarities between them. The MBTI, by contrast, delves deeply into each of the 16 types and into the layers of cognitive processes that contribute to individual personality.

It’s important to note that although individuals are grouped into the 16 different personality types, the personality types are not distributed evenly across the population, with some types being fairly rare. For example, Andrea is an INFJ while Ben is an INTJ. Although the statistics vary, INFJs comprise only 1.5% of the population, while INTJs comprise 2.1%. In contrast, ESTJs comprise 8.7%, while ESFJs comprise 12%. In the Myers-Briggs’s table, extraverts and introverts are pretty equally divided, while Ss comprise 73.3% and Ns 26.7%.   S (Sensing) individuals typically are focused on concrete concepts, while N (iNtuitive) individuals are more interested in abstract concepts.

https://www.myersbriggs.org/_images/estimated_frequency_table.gif. The table is based on MBTI® results from 1972 through 2002, including data banks at the Center for Applications of Psychological Type; CPP, Inc; and Stanford Research Institute (SRI)

If these concepts are new to you, it may be most helpful to start with the basics: the four scales, also called dimensions of personality.  This is where the bulk of the benefit lies. For instance, if you understand that extraverts tend to do their best work by discussing ideas with others, while introverts tend to do better by spending time reflecting alone, you can take immediate practical steps in your work life to improve communication and workflow.

If any of the typing systems discussed in this issue resonate with you, you may wish to delve into them further. Upon deeper examination, the differences become more obvious and important. The systems are complementary, each offering unique insights. Use the concepts that you find helpful.

Typing of various kinds is used extensively by many corporations when determining the best fit for prospective or current employees. They provide useful tools for the workplace, but don’t necessarily capture the nuances of an individual employee. We all differ. Typing may help us understand our own and others’ workstyles, but they’re not determinative of an individual’s behavior or performance. Other “typing” tools used in the workplace include DISC® and Emotional Intelligence (from the work of Daniel Goleman).

For further reading:

Briggs-Myers, Isabel & Myers, Peter B. Gifts Differing: Understanding Personality Type (CPP), Reprint Edition, 1995

Cain, Susan. Quiet: The Power of Introverts in a World That Can’t Stop Talking (New York, NY: Crown), 2012.

Keirsey, David. Please Understand Me II: Temperament, Character, Intelligence (Delmar, CA: Prometheus Nemesis Book Company), 1998.

_______, Jung Typology Test, www.humanmetrics.com

 


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