Category Archives: introverts

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Alisa Bonsignore headshot

Episode 004: Alisa Bonsignore–Introverted Entrepreneur

Category:Introverted Leadership,introverts,Podcast,STC,Summit

Episode 004: Alisa Bonsignore–Introverted Entrepreneur Show Notes

Alisa Bonsignore headshotIntroduction

Alisa Bonsignore is the principal of Clarifying Complex Ideas, a strategic communications consultancy in the Bay Area with clients around the world. We discuss how and why she transitioned from a corporate job to becoming a solo entrepreneur and the challenges she faces as an introvert in that role. We also chat about overcoming reticence in meetings.

  • Twitter: @ClearWriter
  • Email: hello@clarifyingcomplexideas.com

Key concepts

  • Solo entrepreneurship
  • International clients
  • Entry points
  • Turning layoffs into opportunities
  • Soul-sucking meetings
  • Cultivating reliable clients
  • The importance of management encouragement
  • Subtext

Quotable

Once I come in the door they realize that I have these skills and I can make things very accessible for the reader…people go, “Oh, but I could use that for this project or that project.”

And for me, meetings are particularly draining, because as an introvert, being in meetings is just–it just sucks my soul, especially if it’s not a productive meeting.

I tended to be extremely quiet in meetings for many years… almost to the point of invisibility, but that didn’t mean that I didn’t have ideas.

You’ve got the dominant personalities and they’re sort of fighting it out in a way in the meeting itself. But sometimes, it’s not until later on where you get away from the noise, where it starts to make sense, what people actually meant, like… the subtext of what they’re actually asking for.

Resources or Products Mentioned in this Episode

Links

Transcript

Ben: Joining us today is Alisa Bonsignore. Alisa runs Clarifying Complex Ideas, a strategic communications consultancy in the Bay Area. Her professional mission is to create clarity and build engagement, giving people the information they need when they need it. Alisa helps companies communicate complicated topics, including policy development and sustainability communications surrounding the UN sustainable development goals (SDG), medical devices and pharmaceuticals/genomics, network security, and healthcare information technology. You can contact Alisa at hello@clarifyingcomplexideas.com or on Twitter @clearwriter

Ben: Alisa and I have been friends for several years and first met each other at a Society for Technical Communication Summit Conference in Sacramento, and I believe that was around 2012 or so. Alisa helps administer the Introverted Leadership Slack community and provided her insights for the “Introvert in the Workplace–Becoming an Influencer and Leader,” published in Intercom magazine, May-June 2018. Alisa also contributed an article, Introverted Entrepreneurship–Embracing Your Introvert Skills,” in February of 2017. if you’re attending a conference, so you can often find Alisa and me at events hanging out on the periphery and chatting. We are introverts after all!

Ben: Alisa, many introverts face challenges in their workplace. However, you’re a solo entrepreneur, so your experience maybe a bit different than that of others. What is your workplace like?

Alisa: I work from a home office, which is actually ideal for me. I know a lot of people don’t enjoy the home office environment because they feel like there are too many distractions. There’s the television, there’re other things to do, there’s the kitchen. I know a lot of people have trouble with the kitchen [laughing], but for me it’s actually ideal, because I feel like I get a lot more done because I don’t have the interruptions; I don’t have the people popping into the office needing to chat with me or requesting meetings. Most of my clients are based in Europe–well a lot of them anyway. And with the nine hour time difference that means by my 9:00 AM, most of them are gone for the day, so I do a lot of early conference calls. I get my meetings out of the way and then I have the entire day to be flexible and work at my own pace without interruption, and it’s just perfect for me.

Ben: What kind of work do you do?

Alisa: I’m primarily a writer and an editor. I provide communications consulting to companies, usually large companies (but some startups) around their communications plans, and that can range from anything from their marketing communications to more of their technical communications to a broader content strategy to policies and procedures. There’s a lot of things that that sort of fall into that. Once I come in the door they realize that I have these skills and I can make things very accessible for the reader, and then I’m sort of shuffled around from group to group where people go, “Oh, but I could use that for this project or that project.” But, a lot of what I come in the door for tends to be somewhere between technical communication and marketing. It’s more of your white papers and things like that where you need to explain really difficult technical or clinical concepts to ordinary people in plain language. And that’s usually my entry point. But, then I do a lot of things from there.

Ben: That’s interesting. So how long have you been doing the solo entrepreneur thing and what did you do previous to that?

Alisa: So I was doing it part time, sort of, the nighttime freelance writer for several years. But this full-time version of it started about 12 years ago. right after my son was born. I had been working in-house at that time, at a medical device company. It was right here in town. The commute was great. I loved my boss. I loved my team. Everything was wonderful, and I came back from maternity leave, and three days later they announced that they were shutting the entire office down and moving to Boulder, Colorado. So that pretty much put things into perspective and I said, “Okay. Maybe maybe it’s time to do the freelance thing that I’ve been talking about before.” So, that’s what kicked me out the door. And it does help when you’re starting out that you have 400 people in your building who have now scattered to the wind, because those 400 people carry your name with them to wherever they go. So, that was a really good starting point, actually. It was a bit of a kick in the butt, but it was a–It ended up being very helpful.

Ben: So what happened was you had thought about launching this and then you were…

Alisa: Well, so we had talked for years about if and when we ever had kids. that that would be a really good time to go freelance because of the flexibility and the options there, and I wouldn’t be tied down to an office where it was more difficult, right? So we talked about it, but I was in a really good situation at the time so I had no intention of quitting and moving on, because it was really working well for me, because it was a, as I said, a good group and a good manager, and I was really enjoying the situation that I was in until it wasn’t there anymore.

Ben: It’s always interesting what provides the impetus for change and, at least in my experience from many times, it doesn’t mean that we’re necessarily ready, even though we were certainly thinking about moving in that direction. So, in terms of your previous workplace, right now you’re working from home by yourself, you have a good deal of control (or at least the illusion of control) when you have conversations scheduled and things like that. What was it like for you when you were in a corporate workplace?

Alisa: So I think my corporate experience was a lot like what most communicators find in a corporate experience, which is that, as a communicator, you have several different clients internally. You’re not just typically writing for one product manager, or one engineer, or one whatever. You’ve got a lot of people who are pulling you in a lot of different directions, which means that you have a lot of meetings, and a lot of busy time that you might not necessarily be accomplishing, but you’re sucked into a lot of the time. [laughing] And for me, that’s particularly draining, because as an introvert, being in meetings is just–it just sucks my soul, especially if it’s not a productive meeting. I mean, the meetings that I have now with my clients, especially since most of them are Swedish and German, we get on the phone, we talk about what needs to be talked about. We get on, we get off, we move on with our day. It’s not the lingering, 12 people on a conference call. “Hi, who’s this?” “Who dialed in?” “Oh, well it’s Bob here.” You’re not drifting out into that sort of thing.

Alisa: It’s a much more pointed meeting and a much more relevant meeting than what I used to have, and as is the nature of any cubicle farm, when you’re in house, people just pop by, and they’ve got things they want to talk about, and they may be work related and they may not be work related, but they suck your day. [laughing] I found that I wasn’t really getting as much accomplished as I wanted to at the time, because it was–there was so much brain power going into the meetings and the time going into the meetings, and it wasn’t really giving me the time to just sort of have uninterrupted time to do what I was really supposed to be doing.

Ben: So, it sounds like there’s a bit of a cultural difference with your current meetings over the typical in-house meeting as well.

Alisa: Well, and I think too, maybe it’s just a part of it’s cultural with the–the type of culture in Sweden, Germany, but part of it too, I think is, it’s a lot easier when it’s a one-on-one call. You’re either both there or you’re both not, and when you’re there you’re not sitting around waiting for somebody else to dial in, and it’s not that waste of time with all the useless chitter-chatter for 15 minutes. It’s, we’re both on, okay, here’s what we have to cover. Boom, boom, boom. Now we’re done. Great. Have a great day.

Ben: In terms of your current entrepreneurial position, what do you find challenging as an introvert? I know based on what we’ve talked about here and talked about previously, you are able to at least somewhat structure your day. What do you find to be a challenge as an introvert?

Alisa: So I think that onboarding new clients is always a challenge, because you always have to be selling. You always have to be networking, right? So this is why I’ve done a really good job over the years of cultivating reliable clients that I know that I can go back to again and again, because I don’t want to have to do that relationship building. That’s draining to me, because it’s selling. It’s about selling myself. It’s about proving that I can do what they need to have done. That’s exhausting. It’s like job interviewing every time you do it and certainly I prefer not to do that. [laughing] So over the years I’ve done a really good job of really cultivating good people, and even within a company filtering down the people that I want to work with in that company, even if it’s a good company overall to work with, that doesn’t mean that everybody is good to work with within the company.

Alisa: I’ve definitely worked on tha t so that I’m doing less selling, which is helpful to me psychologically, but also it helps because I’m not having to do all of the administrative chasing. So I’m not having to worry about setting up the vendor as a vendor and all these different companies and I’m not worrying about as much how to–who do I contact if I don’t get paid, I already have my contacts, I already know who to reach and it makes it a lot simpler to work with at that time.

Ben: So do you pretty much do all of the, all of your business responsibilities yourself?

Alisa: Yeah, it’s all me.

Ben: So no virtual assistant or anything like that at all?

Alisa: No, no, just all me.

Ben: Alisa, you had talked about meetings and how meetings can be challenging when they’re in a corporate environment, because when you’ve got everybody catching up with everybody to see however you want is doing, but you also have the issue where you may be in a meeting with many, many people, but there’s only a small portion of it where you’re really active in the meeting. Now, for me that is multitasking time, which may or may not be a good thing. (Especially if somebody addresses something to you and you’ve been busy working on something else for half an hour.) So what else–was there anything else that you found challenging about being in a corporate meeting?

Alisa: Well,  yeah, I mean especially in a lot of my roles I’ve had to deal with people who are a lot more extroverted than I am, and that means that they talk a lot. When there are people in the room who are dominating the conversation, it’s not my style to dominate the conversation. I mean, I’ll speak up when I have something that I really need to say, but I’m also not the kind of person who will typically talk over somebody else to make that happen. So if you’re in a room with sales, if you’re in a room with that manager who’s really just like loud and dominating and aggressive or whatever, it’s very hard for me to butt in and be like, “But wait, I have a thought here.” It’s not really–it’s not really my style.

Alisa: So, I tended to be extremely quiet in meetings for many years to the point where–almost to the point of invisibility, but that didn’t mean that I didn’t have ideas. I would be much more inclined after I’d had some time, we’d all met and after we leave the room, sort of like when somebody insults you, you get the great comeback later. After a meeting I walk away and 12 steps out the door, I’m like, I get it now. I know exactly what we need to do because I’ve had a few seconds to process what everybody has been saying and where everybody’s coming from, and come up with a solution that works for everybody, which might not come to me on the fly in the meeting itself.

Ben: Was this anything that your management ever mentioned to you at all? I had a conversation, which is on another episode of this podcast,  with a friend whose manager actually described her-to her face-in a meeting as being a slow thinker.

Alisa: [laughing] No, nobody ever thought that I was a slow thinker to my knowledge. Nobody ever said it to me anyway, but I definitely think that there was the perception–well, I feel like there’s the perception that writers in general are quieter people. I mean we’re not expected to be keeping pace with sales in terms of our conversation and our–our loudness in our domination, right? We are–we are generally,–most writers that you work with are generally more reticent than others. So I don’t think it was completely unexpected, but in my last in-house job, my boss was like, “No, you know what you’re talking about. Get in there and just barge right in and do it!” She was much more encouraging of that–not that anybody else had been discouraging–but she was much more, “Why are you not saying something?”

Alisa: “Well, because, I’m not–I’m not going to interrupt the vice president of something or other who thinks he’s got this grand plan.” And she’s like, “No. Somebody has to interrupt him. This is nothing. This isn’t smart. What do you say? You really got to get in there and do it! Tell them what you think, and do–do what needs to be done!” And so there was much more push there from her, so she was really good for encouraging me that way as opposed to the-the negative encouragement of others. No, she was–she definitely gave me some positive reinforcement.

Ben: It’s interesting because I tend to be reticent, and not that you would believe that now either! [laughing] I tend to be reticent in meetings or at least I have in the past, but for me to feel like I’m going to interrupt this vice president, even though I know this person is wrong in what they’re doing, feels a little bit about, “Oh, look, the emperor has new clothes!” And I don’t want to be that person who points that thing out. But obviously, I’m thinking it, whether I’m–whether I’m saying it out loud or not. [Alisa laughing] So I definitely empathize with what you’re talking about in terms of being hesitant to interrupt. And even now, even as “glib”  as I can be for an introvert in meetings, there’re so many times it’s like, “Oh, I should have said something about that.” “I need to talk to this person afterwards, because they didn’t come across the way they thought they did,” or, “that really might not work the way you think it’s going to,” and for whatever reason, and I’m definitely not always right, but for whatever reason, those flaws usually jump out when I hear them or especially if I read them.

Ben: So, meeting behavior can definitely be a bit of a challenge?

Alisa: Yes. Yeah, for me, a lot of what goes on in conversation–there’s–you’ve got the dominant personalities and they’re sort of fighting it out in a way in the meeting itself. But sometimes, it’s not until later on where you get away from the noise, where it starts to make sense, what people actually meant, like what was the subtext of what they’re actually asking for. They may be barking about needing X, but really, the reason why they’re barking about that, is because they’re under pressure about Y, and–“Oh, if we can address that, then X becomes less relevant. We don’t have to fight about X.” Right?

Ben: Looking forward to the second part of our conversation.

Extras

Alisa has a Twitter bot that is sometimes hysterical. https://twitter.com/alisa_ebooks

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Lessons Learned on an Introvert’s Journey to Leadership

Category:EDUCAUSE,Introverted Leadership,introverts,Leadership,Lessons Learned Tags : 

mountain-climbing-802099_1280Note: This article was previously published on October 17, 2016 in the EDUCAUSE Review The Professional Commons Blog.

Many of us might agree that Western society lauds extroverted leaders and their accomplishments. However, introverts make great contributions and can be effective leaders too. As IT professionals, many of you are introverts, and you certainly work with a lot of introverts. Those of us who are introverts may not believe or recognize that we have strong leadership skills, and we certainly don’t seem like the extroverted leaders that are the norm in Western society.

I’m an introverted leader, despite outward appearances. I’ve presented at conferences numerous times, and overall, I’m able to mix well in business settings. Many people who see me in that very public context are surprised that I’m an introvert. My introversion informs my approach to leadership, and I’ve found that self-understanding has helped me learn how to harness my strengths as an introvert to become an influential leader and to achieve great results.

I thought it might be helpful to share a bit of my journey to leadership, to talk about what’s worked for me, and to provide strategies for both discovering your introvert strengths and maximizing them in your workplaces.

First Things First: What’s an Introvert?

Please regard this section as a generalization constructed from a number of sources. Introversion and extroversion lie along a spectrum. Individuals may be more or less extroverted or introverted. It’s also important to note that social anxiety or fear of public speaking does not necessarily mean that someone is introverted. (Many articles and discussions state that public speaking is the number-one fear for most people.)

For the purposes of this blog post, I’ll characterize extroverts and introverts as follows:

  • Extroverts focus on the outer world of people and things. They tend to be active and have a wide breadth of interests. They understand things through experience. They may be reward seekers and desire fame. They are energized by contact and activities undertaken with others.
  • Introverts have a rich inward-looking life of ideas. They tend to have a depth of interest, preferring specialization to a breadth of knowledge. They may mull over thoughts and concepts, but not express those thoughts verbally or externally. Introverts recharge themselves by withdrawing from the hubbub to places of quiet and solitude.

Reading these descriptions, can you see where you might fit on the spectrum?

Applying Introverted Strengths to Leadership

There are many approaches to leadership, and we often hear about highly extroverted, “take charge” leaders who have very public presences. However, as Susan Cain and others have pointed out, there’s no correlation between success in leadership and extroversion. Examples of introverted leaders include Albert Einstein, Steve Wozniak, and Abraham Lincoln. What made them good leaders? In what ways were they influential?

  • Einstein was known for his depth and clarity of thought (and his genius). He had the ability to look at all angles to a problem and develop innovative (and often unexpected) solutions.
  • Wozniak was responsible for many of Apple’s innovations, even though Steve Jobs was the best-known leader and public spokesperson for Apple. Working outside the limelight, Wozniak was able to engineer technological breakthroughs. Together, Jobs and Wozniak arguably revolutionized the end-user computing experience.
  • Lincoln was not gregarious and certainly not known as a compelling public speaker. Yet he was a deep strategic thinker and provided leadership during what may have been the most trying times for the United States.

All were introverted leaders, and all were very effective.

My Background

I’ve had a career that spans many disciplines, including a stint as a doctoral student in early modern European history, a technical communicator, and an information security practitioner. (I took a rather circuitous route to my current position as program manager in the Information Security Office at the Rochester Institute of Technology.)

As a doctoral student, I tended to be very reticent in classes, not wanting to contribute to discussions in which I was sure everyone else was much more knowledgeable.

In my work as a technical communicator, I documented ISO 9000 processes, created hardware and software documentation, and eventually moved into a consulting position where I had responsibility for end-user communications for an IT organization in a local Fortune 500 company.

As a security awareness professional, I communicate to my campus community about information security issues and threats, develop training courses in digital self-defense, and contribute to the greater information security community through my Introverted Leadership Blog and the EDUCAUSE HEISC Awareness and Training Working Group(HEISC is the Higher Education Information Security Council).

I didn’t seek leadership positions and preferred to remain in the background. The last place I wanted to be was the center of attention with colleagues looking to me for direction. Happily, my willingness to accept volunteer tasks has enabled me to share ideas and develop my leadership abilities.

My Transformation into a Leader

Although there are many formative steps I could look back on, the steps below have probably helped me the most.

Gaining a Better Understanding of Introversion

I read Cain’s book Quiet shortly after it came out. I found her research and discussion around various facets of introversion in American culture to be compelling. Leveraging her work and other sources, I co-presented on the subject of introverted leadership at a few conferences. The topic was popular, and we had standing-room-only crowds. At that point, I realized that this subject was of great interest to my professional colleagues, both in technical communication and in information security. I was intrigued and did further research into what it meant to be an introvert who was also a leader.

Understanding My Personality/Temperament Type

There are various tools for determining your personality/temperament type and many resources discussing the leadership styles most appropriate to those types. Around the time I stepped into a leadership role, I became acquainted with the Myers-Briggs Type Indicator (MBTI) and the work of David Keirsey on temperament. I’m not going to give an in-depth description of MBTI or temperament here. In short, the MBTI and similar tests provide a series of questions; your responses group you into specific personality or temperament types: Introvert/Extravert; iNtuitive/Sensing; Thinking/Feeling; Judging/Perceiving. The types, which are identified through the four pairs, are not distributed evenly throughout the population. The results fall along a continuum, so not every INTJ will be the same. (Obviously, we’re more complex than a four-letter descriptor can convey.)

I’m an INTJ (Introverted-iNtuitive-Thinking-Judging). Keirsey describes the INTJ as a Mastermind. (Others assign the term Scientist to this combination of traits.) Finding out I was an INTJ was important to me because the description affirmed my ability to lead (albeit reluctantly), discussed my strengths and weaknesses, and provided strategies for success as a leader. I had to see something on paper stating that I could be a leader before I could accept that ability. I needed the affirmation. There are times I feel like the Scarecrow in The Wizard of Oz, needing a diploma (or confirmation in print) to prove to myself that I have a brain.

Understanding How I Communicate and Work Best

By and large, introverts are not comfortable being asked to give an immediate response to suggestions, nor do they enjoy engaging in small talk. I’m not at my best when asked to provide an on-the-spot answer to how I might handle a specific problem or an idea for the best way to move forward. However, when given time, I can respond with a well-thought-out and nuanced response. I’ve also found that I communicate best in writing, although my oral communication skills have become stronger over time and I’m now a seasoned presenter.

I prefer to work individually, and my work is not necessarily done at a steady pace. I enjoy “collisions” with other thinkers, but I prefer not to work in teams. Teams often follow leaders who express their ideas confidently and quickly, neither of which are guarantors that the ideas are actually good. Individual conversations, on the other hand, can often lead to breakthroughs and innovations.

Building on Small Successes

I’ve had many opportunities to grow in leadership, but they’ve occurred primarily outside of my professional work environment and often in nonprofit organizations, which are always looking for competent and dedicated volunteers. For me, that leadership path has been through two organizations: the Society for Technical Communication (STC), an international organization devoted to furthering technical communication and educating its members; and the EDUCAUSE HEISC. As I volunteered in STC, I was asked to serve in a variety of positions with increasing responsibilities. I was eventually elected president of the Rochester Chapter and later served on the board of directors at the international level. For HEISC, I served as co-chair of the Awareness and Training Working Group. In that role, I’ve had the opportunity to facilitate a group of talented information security professionals.

I didn’t seek leadership positions in these organizations, but for almost every opportunity presented to me, I’ve said “yes.” I’ve also asked myself: “How can I make a difference in the organization?” (Say “yes” when given an opportunity to serve. You won’t grow in leadership if you don’t take advantage of opportunities to practice leadership.)

Making It Personal: Examining My Strengths and Growth Opportunities

From my discussion above, it’s clear that self-discovery has been an important component in how I’ve learned to harness my introvert strengths and become a leader. From my readings about personality/temperament and my experience as a leader, I’ve discovered that my strengths include my ability to identify gaps, my desire to make a difference, my commitment to practicing a servant leadership model, and my drive to pursue excellence. I’m also competitive. (That competitiveness can be both a strength and a weakness. I can push myself and others toward goals. However, I also have an innate desire to win at whatever I’m engaged in.)

Self-discovery also means you uncover your weaknesses, or growth opportunities. For me, those growth opportunities include overcoming my desire to avoid conflict, pushing past my reticence to contribute in discussions, not overanalyzing opportunities or situations before moving forward, and harnessing my competitiveness.

Where Do You Go from Here?

I recommend the following activities to help you uncover and actualize your introvert strengths and become an influencer.

  • Get to know yourself. Take one of the personality or temperament assessments offered at Keirsey.com, HumanMetrics, or 16 Personalities. Read Quiet and some of the other introversion resources listed below.
  • Control your environment. If you’re in an open-plan office, find ways to define your personal space to increase your ability to stay focused. (See Morgan, 5 Ways, for some great ideas.)
  • Communicate your value. Keep a record of your accomplishments and make sure your management understands how you communicate and work best and how you can add the most value. Take advantage of the unhurried nature of social media to leverage the playing field by using the opportunity to clearly articulate your thoughts.
  • Leverage your introversion. You have tremendous abilities to provide superior solutions because, given sufficient time, you can often see all facets of a problem and devise a comprehensive solution.
  • Don’t avoid networking events. You don’t have to meet and engage in small talk with everyone. Find one or two people with whom to have an in-depth conversation, and follow up later. Depth is more important than breadth.
  • Recharge (in solitude) as needed!

Conclusion

By no means do I consider myself to have “arrived,” but I am surprised by how far I’ve been willing to journey in the last ten years as I’ve leveraged my introversion to lead in a way that’s natural for me. I hope the thoughts above can help stimulate your thinking about how you can leverage your introversion — and also leverage the strengths of the introverts you manage (and make them happier members of the workforce).

You’ve read a bit of my story. If you’re an introvert, what has been your experience in the workplace? If you’re an extrovert, how have you worked successfully with introverts both as their colleague and as their manager? What strategies have worked for you? Please join the conversation. I’d love to hear your stories!

Resources

Cain, Susan. Quiet: The Power of Introverts in a World That Can’t Stop Talking. New York: Crown Publishers, 2012.

Kahnweiler, Jennifer B. The Introverted Leader: Building on Your Quiet Strength. San Francisco: Berrett-Koehler Publishers, 2009.

Keirsey, David. Please Understand Me II: Temperament, Character, Intelligence. Delmar, CA: Prometheus Nemesis Book Company, 1998.

Laney, Marti Olsen. The Introvert Advantage: How to Thrive in an Extrovert World. New York: Workman Publishing Company, 2002.

Morgan, Elan. “5 Ways to Love Your Open-Plan Office.” Quiet Revolution.

Myers, Isabel Briggs, and Peter B. Myers. Gifts Differing. Palo Alto, CA: Consulting Psychologists Press, 1980.

Petrilli, Lisa. The Introvert’s Guide to Success in Business and Leadership. Chicago: C-Level Strategies, 2011.


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The Content Era: Thought Leader Thursday Featuring Ben Woelk

Category:Introverted Leadership,introverts,Leadership,Lessons Learned

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Listen to the recorded session from Thursday, July 21st on The Content Era: Thought Leader Thursday hosted by Tom Aldous, where I spoke about Introverted Leadership and my leadership journey. I also shared how I’m leveraging my STC Summit 2016 presentation, An Introvert’s Journey to Leadership, to mentor introverted leaders and start building a virtual community to discuss issues affecting them and share resources.

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The Content Era’s “Thought Leader Thursday” hosted by Founder and CEO, Tom Aldous, brings up intriguing concepts with industry’s top Thought Leaders to keep you questioning the assumptions. Tune in Thursdays at 1PM EST as Tom picks the brains of some of the brightest minds we’ve come across.

This week Thought Leader, Ben Woelk joins Tom Aldous. Many of us might agree that Western society lauds extroverted leaders and their accomplishments. However, introverts make great contributions and can be effective leaders too. There are many introverts who may feel unsuited or unequipped for leadership but are not sure how to take that next step to increase influence and improve visibility. Ben will share key steps he took and experiences that have helped him become a successful leader and share recommendations for how introverts can leverage their innate skills and flourish in the workplace.He’ll also discuss how he’s using Slack to build a virtual community to support introverted leaders.

Listen to the recorded session.

 


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