Tag Archives: Best practice

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The Secure Communicator–upcoming webinar

Category:Bulletproofing,Information Security,Infosec Communicator,Internet Safety,Lessons Learned,mobile device,password,Privacy,Risk,STC Tags : 

Has the Heartbleed bug made you more aware of the challenges you face trying to protect confidential or private information online? I’ll address the impacts of Heartbleed and other threats to your security in “The Secure Communicator,” an STC Education webinar on Thursday, June 5, at 5 pm EDT (GMT-4). I’ll provide registration details as soon as they’re available.

Here’s a general description of the seminar:

  • Most technical communicators know the importance of securing their work and online presence, but are often concerned only about confidentiality. However, good security is about three areas: Confidentiality, Integrity, and Availability. The presenter will explain the importance of these areas to your work as technical communicators and provide tips for ensuring that both your work and online presence are secure.

Won’t you join me?


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Cyber Self Defense Reading List

Category:EDUCAUSE,Higher Education,Information Security,Infosec Communicator,Risk Tags : 

Cyber Self Defense Reading List

I’ve created a reading list of books about Cyber Security suitable for both general readers and readers with a technical background. If there’s something you think I should add, either comment here or on the list in Goodreads.

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Technical Communications Skills Map

Category:Infosec Communicator,Leadership,STC,techcomm Tags : 

Technical Communications Skills Map | Red Gate Software Development.

Have you wondered about the job possibilities available to you as a technical communicator? This skills map by Brian Harris provides a great view of where core techcomm skills can take you.

Are there any areas you would add? For me, information security fits into both domain expertise and risk management.

The Society for Technical Communication provides a great place to learn about techcomm and develop the networking connections to take you along your career path. If you’re interested in techcomm, check us out.

 

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STC President Nicky Bleiel Interview with Marcus Hunt from Owners Manual

Category:Infosec Communicator,Lessons Learned,Review,STC,techcomm Tags : 

Marcus and Ed as BeekeepersGreat interview by STC President Nicky Bleiel of Marcus Hunt from AMC’s Owners Manual. Marcus is quite complimentary of technical communicators and their dedication of producing a well-written manual. Marcus also describes the usefulness of video in conveying a lot of information in a short time. (The picture on the left is from Episode Four. It was incredibly painful to watch them collecting honey.)

Enjoy!

Check out this video (and many other cool techcomm columns) at the STC Notebook Blog.

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Upcoming Owners Manual series on AMC

Category:Infosec Communicator,techcomm,Uncategorized Tags : 

Owners Manual

Ever have trouble trying to figure out how to use something correctly? Ever make a BIG mistake? Ever wonder about the importance of usability in product design?

Most of us can hop into a car and drive it successfully, although we may not always understand all of the bells and whistles. (I just learned that the gas pump icon on the dashboard has an arrow that points to the side of the car where you fill up the tank.)

gas tank is on the left

As technical communicators, we’ve always been fans of (and often produce) owners manuals, at least the good ones! The upcoming Owners Manual series from AMC pits someone who always reads the manual against someone who learns by doing, rather than reading instructions. As a Society for Technical Communication member, I’m really looking forward to the series and hoping, of course, that the guy who doesn’t read the manual manages to really screw things up. I’m also hoping that the series pays attention to the role of usability in product design. That’s a huge factor.

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